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Consulting Services  (SIN 874-1)

The UMass Donahue Institute provides customized on-site consulting expertise to support managers as they strive to increase agency efficiency, reduce costs, and improve quality. Follow-up consulting and off-site telephone support also are available. The consulting services offered by the UMass Donahue Institute are designed to meet your management, organizational, and business improvement needs.

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Survey Services  (SIN 874-3)

The UMass Donahue Institute's nationally recognized Research and Evaluation group provides an array of client focused services. This unit is experienced in the customized application of social science, program evaluation, and market research methodologies. We work closely with our clients in the design and implementation of data collection, analysis and reporting systems with the goal of enhancing their organizational performance. Our evaluation models typically integrate quantitative and qualitative measures to document program models, track progress towards objectives, and assess overall impact.

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Training Services  (SIN 874-4)

The UMass Donahue Institute provides an array of customizable, off-the-shelf training packages. The Institute's team of skilled professionals can modify existing courses or develop entirely new courses based on client needs. Customized courses can be designed so that they meet University of Massachusetts Continuing Education Unit (CEU) eligibility requirements. Courses can be bundled and tailored to create multi-day and multi-week training programs that target specific employee categories.

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